Sediment, grit, and debris settle inside catch basins, pipes, and underground vaults a little at a time until flow slows or stops. Our vacuum trucks remove the buildup and we document the work with photos, keeping the system clear and the records current.
Branch Locations:
Raleigh-Durham, Charlotte, Winston-Salem / Greensboro, Wilmington, Myrtle Beach, Charleston, Greenville-Spartanburg, Atlanta, Savannah, Orlando, Tampa, Virginia Beach, Fairfax, Montgomery County, Lewes, Chicago, Houston, Dallas-Fort Worth, San Marcos Corridor, Nashville
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Service DescriptioN
About Our Catch Basin & Underground Stormwater Cleaning Service
Catch basin cleaning is the removal of built-up sediment, debris, and grit from the catch basins, pipes, and underground structures that carry stormwater away from a site.
Stormwater systems collect more than water. Sand, leaves, trash, and fine grit settle inside each catch basin, inlet, pipe, underground detention chamber, and stormwater vault over time. As that material builds up, the system holds less water and moves it more slowly, which can put a property out of step with its stormwater permit.
Dragonfly Pond Works sends vacuum truck crews into the parts of the system most people never see. We remove the material, document the condition of each structure, and leave a clear record for the people responsible for compliance.
We prioritize compliance, function, and the long-term value of the stormwater system you are responsible for.

Regular cleaning keeps structures in the condition permits require, with photo records to show it.
Removing sediment and debris gives underground structures back the storage they were built to hold.
Clear basins and pipes move water away quickly, which means fewer backups in parking areas and streets.
Material removed from the system is material that does not wash into streams and ponds downstream.
Our crews clean basins, inlets, pipes, and vaults in the same visit, so nothing is missed.
We note damage while we work, so facility managers and municipalities learn about repair needs early.
From The Field






We map the stormwater system on site and identify the catch basins, inlets, pipes, and vaults that need service.
Our crew positions the vacuum truck and sets up safe access to each structure.
We pull out sediment, debris, and standing material, then confirm the structure is clear.
We record the condition of each structure and note any damage that may need repair.
You receive a detailed photo report that documents the work and supports your compliance records.
Stormwater systems protect property and waterways, but only when they are kept clear. Sediment and debris build up quietly, and the first sign of a problem is often a backup or a failed inspection. A flooded parking lot or street is also the kind of problem residents, visitors, and community members notice first.
Routine catch basin cleaning keeps the system working and keeps the paperwork in order. It is one of the simplest ways to stay ahead of compliance deadlines and avoid emergency costs later.
Answers to our most common questions about this service. If you have a different question not answered here, get in touch.
It depends on how much sediment and debris reach the system and what your permit requires. We recommend a cleaning schedule after the first service, based on what we find.
Yes. Clean structures and a photo record of the work give inspectors clear evidence of maintenance.
Yes. Our vacuum truck crews clean underground detention chambers, vaults, and other structures that are hard to reach.
Common signs include slow drainage, standing water around inlets, odors, and visible sediment at the inlets. A condition check confirms it.
We haul it away from the site for disposal and note the work in the photo report.
Yes. We provide this service for HOAs, facility managers, municipalities, and commercial properties.